Frequently Asked Questions
Everything you need to know about shopping with Bayyinah LLC
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental United States usually takes 3-7 business days depending on your location.
What is your return policy?
Bayyinah LLC offers a 30-day return policy for most unused and unopened items. Please ensure you retain your original packaging and receipt to qualify for a full refund.
How can I track my package after purchase?
Once your order has shipped, you will receive an email notification containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we primarily ship within the United States. For international inquiries, please contact our support team to see if specialized shipping arrangements can be made for your region.
How can I contact customer support for product inquiries?
You can reach our dedicated support team via the 'Contact Us' page on our website or by emailing [email protected]. We strive to respond to all inquiries within 24 hours.